Frequently Asked Questions
Everything you need to know about shopping with VIVE Profit
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping usually takes 5-7 business days, though international delivery times may vary depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
VIVE Profit accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery's progress in real-time.
Are your products ethically sourced?
Yes, we pride ourselves on quality and transparency. We partner with manufacturers who adhere to fair labor practices and utilize high-quality materials to ensure longevity.