Returns & Exchanges
At VIVE Profit, we want you to be completely satisfied with your fashion selection, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our streamlined process ensures that updating your wardrobe is as effortless as your personal style.
Return Process
- 1.Initiate Your Request
Log into your VIVE Profit account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized carrier location.
- 4.Quality Check & Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
